Delivery Information
- Orders via the FREE or Tracked 48 service will be picked and dispatched the same day up to 12pm.*
- Orders via Tracked 24 or Next Day Delivery will be picked and dispatched the same day up to 2pm. *
*During peak times there may be a slight delay but we will dispatch as soon as possible. Orders made using Royal Mail Special Delivery before 2pm will be dispatched the same working day unless it's a bank holiday and it will be sent the next available working day. This service is available from Monday to Friday.
UK Delivery
Royal Mail Tracked 48
- Aims to deliver in two to four working days
- SMS or email notifications to recipients
- Tracking to delivery point
- Change your delivery options before delivery is attempted
- Orders placed before 12pm will be dispatched the same day.
£2.49 for orders under £15.00
FREE for orders over £15.00
Royal Mail Tracked 24
- Next working day delivery aim
- SMS or email notifications
- Tracking to delivery point
- Change your delivery options before delivery is attempted
- Orders placed before 2pm will be dispatched the same day.
£3.99 for orders under £15.00
£1.99 for orders under £100
FREE for orders over £100
Royal Mail Special Delivery Guaranteed by 1pm
- Full tracking
- Signature on delivery
- Guaranteed delivery next day by 1pm* or your money back
- Orders placed before 2pm will be dispatched the same day.
Starting from just £4.99.
EU Delivery
Royal Mail EU International Tracked
- Tracking will be emailed to you and will be available from your account.
- Delivery aim is within 10 working days.
- Delivery is available to Ireland
Starting from 7GBP
Please expect delays now that the UK has left the EU due to customs and eCigs-Direct are not responsible for any customs charges. The maximum order value including postage we will send to the EU is £120 due to new regulations and you will not be charged VAT, this will need to be paid on import.
Orders are not dispatched Bank Holidays, Saturdays or Sundays and will be posted the following working day.