Delivery Information
General Delivery Information
- All orders taken before 2pm Monday to Friday will be sent the same day.
- All orders are sent via Royal Mail on a 1st Class service.
- All orders over £40 will be sent via Royal Mail on a 1st Class Signed for Service where tracking information will be emailed to the customer.
- All orders over £200 will be sent via UKmail couriers on a next day delivery where the consignment number will be emailed to the customer.
- Orders are not dispatched Bank Holidays, Saturdays or Sundays and will be posted the following working day.
When to Contact Us
- Please allow up to 10 working days for delivery to allow Royal Mail to deliver the parcel through their networks before contacting us.
- Please email us at nick@ecigs-direct.com if you have any queries or concerns where we will do our up-most to help.
